Frequently Asked Questions
And All Your Answers Lies Beneath The Hat
What’s your question about?
Party Hire and Services FAQs
General
What areas does Bubble & Bounce service?
How long does it take to set up and pack down?
Who installs and packs down?
Do you provide outdoor all year round?
Do we provide Insurance, Risk Assessment & Method Statement?
Inflatables, Party Equipment and Services
What is Bubble & Bounce Party Hire and Services?
What kind of events does Bubble & Bounce party hire and services cater for?
What kind of services does Bubble & Bounce provide?
What happens when you enquire with Bubble & Bounce Party Hire and Services?
Can you install inflatables on a hard surface?
How big are your inflatables?
What about our safety and hygiene certification?
How do I choose the right party equipment for my event?
Can I hire party equipment for a specific theme?
Bookings & Cancellations
How much does it cost to hire from Bubble & Bounce?
How do I book with Bubble & Bounce?
How far in advance do I need to book?
What is your payment policy?
Can I make changes to my booking after it has been confirmed?
What happens if I need to cancel my booking?
If you need to cancel your booking, please contact us as soon as possible. We will try our best to accommodate your cancellation, but please note that cancellation fees may apply.
Party Planners FAQs
General
What areas does Bubble & Bounce service?
Bubble & Bounce service south east England including London, Kent, Essex and Sussex area.
How long does it take to set up and pack down?
We require a minimum of 1-4 hours to set up and pack down depending on the size and complexity of the event. This is to ensure that the order is set up safely and securely, and to factor in traffic and minor delays.
Do you provide outdoor all year round?
Yes, we provide outdoor services all year round, weather dependent. If the weather is too bad to deliver, we will contact you to reschedule your events.
Do we provide insurance, risk assessment & method statement?
Bubble & Bounce have a 10 million public liability policy, we provide risk assessments and method statements for all product and services. The documents can be access on your event contract when the booking is complete.
Services
What services does Bubble & Bounce Party Planners provide?
Bubble & Bounce Party Planners offers a wide range of children’s party planning services, including:
- Theme styling and décor
- Planning and co-ordination
- Food and beverage catering
- Entertainment and music
- Invitations and party bags
What kind of events does Bubble & Bounce Party Planners service?
We cater for all types of private and corporate children’s parties.
What happens when you enquire with Bubble & Bounce Party Planners?
When you enquire with Bubble & Bounce you will be assigned an account manager who will provide a full break down of what is entailed in the interested services.
What about our safety and hygiene certification?
Our inflatables are designed and manufactured to the highest British safety standards, adhering to the requirements of BS EN 14960:2019, which specifies safety requirements for inflatable play equipment. We regularly conduct PIPA (Portable Inflatable Play Apparatus) testing and inspections to ensure the integrity and safety of our inflatables. Additionally, all electrical equipment is subjected to PAT (Portable Appliance Testing) to verify its safe operation. Furthermore, our caterers and fun food providers hold valid food safety certificates, guaranteeing the hygienic preparation and handling of food items.
Bookings & Cancellations
How much does it cost to hire from Bubble & Bounce?
Our prices are very competitive and reflects the quality service we provide. We offer a range of packages to suit all needs. Please contact us for a quote.
How do I book with Bubble & Bounce?
Complete an enquiry form and our account manager will be in touch to assist in completing your booking.
How far in advance do I need to book?
We recommend booking Bubble & Bounce at least 6 weeks in advance to ensure availability, especially for popular dates/seasons like summer weekends and leading up to Christmas. However, we may be able to accommodate bookings with shorter notice.
What is your payment policy?
We require a 50% deposit to secure your booking. The remaining balance is due in full 14 days prior to the event.
Can I make changes to my booking after it has been confirmed?
Yes, you can make changes to your booking after it has been confirmed, but please note that changes may be subject to availability and occur fees
What happens if I need to cancel my booking?
If you need to cancel your booking, please contact us as soon as possible. We will try our best to accommodate your cancellation, but please note that cancellation fees may apply. Full policy can be viewed in our terms and conditions.
Corporate Events FAQs
General
What areas does Bubble & Bounce service?
How long does it take to set up and pack down?
Who installs and packs down?
Do you deliver outside all year round?
What is the minimum notice period for booking inflatables or party equipment?
Do you provide insurance, risk assessment & method statement?
Services
What services does Bubble & Bounce Corporates Events provide?
What kind of events does Bubble & Bounce services?
What happens when you enquire with Bubble & Bounce Corporate Events?
What about our safety and hygiene certification?
Bookings & Cancellations
How much does it cost to hire from Bubble & Bounce?
How do I book with Bubble & Bounce?
How far in advance do I need to book?
What is your payment policy?
Can I make changes to my booking after it has been confirmed?
What happens if I need to cancel my booking?
We hope this FAQ has answered your questions. Please contact us if you have any further questions.
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